Saw it on
Instagram?
Book it safely.
Never pay a stranger’s UPI in a chat.
On Flotr, you only ever pay inside the app.
Found a trip in a reel? Find the agency on Flotr, see who’s going, and pay through Flotr. Your money never goes to a UPI ID someone sent you.
Spot the scam.
- Rush: “offer ends tonight”
- UPI ID in a chat
- No booking page, no bill
- Claims you can’t check
Kashmir · 7 days · Fri 6 Nov- Verified business
- Hold from ₹99
- Nothing added
- Paid to Flotr, in the app
Your money takes
the safe route.
You pay Flotr, not the agency directly. The agency is paid through Flotr, and if something’s wrong, Flotr can hold the money.
- Youpay inside the app
- Flotrsecure payment gateway
- The agencypaid through Flotr
- Every payment
Never pay a stranger
You pay Flotr through a secure payment gateway inside the app. Never an agency’s personal UPI.
- Not sure yet?
Hold your seat from ₹99
The agency sets the amount. Pay the rest by the date the trip shows, all inside the app.
- Big trip?
Pay in parts
Where the agency offers instalments, split the trip into two or three payments. You see every date before you pay.
- At checkout
The price is the price
Nothing added at checkout. No convenience fee. Any extras the agency charges are listed on the trip page.
- Before you pay
Know who you’re paying
Look for the Verified tag. A person at Flotr checked the agency’s PAN and business registration.
- In your chats
A warning, right there
If an agency’s message in the app has a UPI ID in it, Flotr flags it right under the message.
Someone asks you
to pay on UPI?
An agency may
- ✓Send you its trip link on Flotr
- ✓Ask you to hold your seat or pay inside the Flotr app
- ✓Answer your questions in the Flotr chat
- ✓Ask for details the trip needs, like your pickup point
An agency should never
- ✕Send a UPI ID, QR code or bank account for you to pay
- ✕Ask for an “advance” outside the app to block your seat
- ✕Ask for your OTP, PIN or card details
- ✕Rush you to pay before you’ve seen the trip on Flotr
If it happensDon’t pay. Report the message in the app and tell our team. We’re there 24x7.
The Flotr Promise.
- Ifsomeone asks you to pay on UPI
Don’t
On Flotr you only ever pay inside the app.
- Ifthe price on the trip page is ₹X
You pay ₹X
Nothing is added at checkout.
- Ifthe agency cancels your trip
Every rupee back
To how you paid. Not a voucher, not a wallet.
- Ifsomething goes wrong
Flotr decides
Flotr decides the dispute, not the agency. Support is there 24x7.
Questions.
Got a message that feels off? Ask us first. Our team answers 24x7 in the app.
Don’t pay it. Ask for their trip link on Flotr and book inside the app. If they won’t list the trip on Flotr, that tells you something.
Look for the Verified tag on the trip page. It means a person at Flotr checked the agency’s PAN and a business registration document. Every trip is also approved by a person before it goes live.
No. The price on the trip page is what you pay. Nothing is added at checkout. If the agency charges extras on the trip, like monument or camera fees, they’re listed on the trip page.
Yes. Hold your seat from ₹99 (the agency sets the amount) and pay the balance by the date the trip shows. Some agencies also offer two or three instalments, with every date shown before you pay.
Flotr can only protect payments made inside the Flotr app. Contact your bank or UPI app straight away, report it at cybercrime.gov.in or call 1930, and tell our team in the app.
Saw the reel?
Book it here.
Never a UPI ID in a chat.